Daniel W
WASILLA, AK | 2021 Chevrolet TahoeMay 23, 2023
The service department did great, however I was not happy with the extended warranty on my 2021 Tahoe Z71. The rear brake sensors are bad which are in the rear brake pads (?!). The warranty would not stand behind the faulty pad (sensor issue) for replacement. Your warrant left me wanting to say the least.
Response from Chevrolet of Wasilla
May 24, 2023Daniel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Kathryn B
PALMER, AK | 2017 GMC Acadia LimitedMay 23, 2023
The service itself on my vehicle was good, but as a scheduled appointment, the wait was long. I sat there for an hour and
Response from Chevrolet of Wasilla
May 24, 2023Kathryn, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (844) 361-3007.
George H
WASILLA, AK | 2022 Chevrolet TahoeMay 15, 2023
Fast Friendly Service! Thank you:)
Response from Chevrolet of Wasilla
May 17, 2023It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
Mark S
WASILLA, AK | 2020 Chevrolet TraxMay 15, 2023
Dean and the service crew were great. I called during the week to schedule an oil change on Saturday (thank you for being open on Saturdays for working stiffs like me), and got an appointment for that weekend.There were no delays, and the service took about as long as I thought it would. The coffee in the showroom was even still hot. Very satisfied with the service I received.
Response from Chevrolet of Wasilla
May 16, 2023Mark, your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet of Wasilla and we hope to see you again soon!
Ellen A
WASILLA, AK | 2019 Chevrolet EquinoxMay 12, 2023
Quick and easy to get my car serviced
Response from Chevrolet of Wasilla
May 14, 2023Ellen, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
Timothy B
WASILLA, AK | 2022 Chevrolet 1500 SilveradoMay 11, 2023
Great job
Response from Chevrolet of Wasilla
May 13, 2023Timothy, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!
Enoch E
JBER, AK | 2023 Chevrolet TraverseMay 10, 2023
Both the owner, and sales man David were very straightforward honest and absolutely had the most positive customer appreciation attitude I have ever experienced in buying a new car!
Response from Chevrolet of Wasilla
May 12, 2023Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
Tom S
PALMER, AK | 2002 Buick Park AvenueMay 10, 2023
Service is good, Chevrolet of Wasilla still honors the free oil change that came with our car upon purchase date back in 2002.
Response from Chevrolet of Wasilla
May 11, 2023Tom, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Tammy H
PALMER, AK | 2016 Chevrolet SonicMay 5, 2023
this was one of the most pleasant visit , service department personal made me feel like they really cared,at addressing the problem
Response from Chevrolet of Wasilla
May 7, 2023Tammy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
John M
WASILLA, AK | 2023 Chevrolet 1500 SilveradoMay 4, 2023
My sales representative was great but I didn't make the price point I wanted, however I wanted to stay local. The mychevrolet app has been very difficult for me to sign up for. I'm still not signed up for it. A trailer brake is to be installed on Monday, so I will see if your service department matches the expectations given to me by your sales representative.
Response from Chevrolet of Wasilla
May 5, 2023John, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (844) 361-3007 to discuss your concerns, as your satisfaction is of utmost importance to us.
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