425 Reviews Found
Confirmed Service Customer
Fast friendly dealership, sales team was amazing, highly recommend this dealership
Derek C.
NORTH POLE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet Of Wasilla and we hope to see you again soon!
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Thomas rocked it - easiest transaction of my life. Called him up and by the end of the day I drove away with a new truck. Highly recommend anyone give him a shout if they're looking to get a new car.
Logan K.
ANCHORAGE
Business Response
Hi, congratulations on your new vehicle! We're pleased to know Thomas was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have a great day!
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Confirmed Sales Customer
Trace was wonderful to work with. He went above and beyond to help me. He was very friendly and knowledgeable. I would definitely recommend him to my friends and family.
Sophia S.
WASILLA
Business Response
Hi, congratulations on your new vehicle! We're pleased to know Trace was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have a great day!
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Business Response
Hi there, thank you so much for sharing your positive feedback about your visit! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!
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Confirmed Service Customer
Like the folks there real well and would go back again
William B.
WASILLA
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for choosing Chevrolet Of Wasilla and we hope to see you again.
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Confirmed Service Customer
The detailing was so great - it was like I have a new car. THANK YOU!
Mary M.
EAGLE RIVER
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Service Customer
Came in with an unknown problem, without an appointment, issue was diagnosed quickly.
David S.
WASILLA
Business Response
Hi there! We're so happy we were able to help you out! We can't wait to see you again, have a great day.
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Confirmed Sales Customer
Thomas was great to work with. The whole process went smoothly.
Christopher V.
PALMER
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Had a good experience at the dealership.All the people working there were friendly and courteous. My beef is with the scheduling system. I couldn't get the online system to work and when I called the 800 number, I was sent to voicemail. Waited over a week for a response and never received one. Went to the dealership in person to schedule a visit. Was told that the backlog of calls waiting was over 65. Curious as to why there isn't someone working on this situation to keep the backlog down and manageable. It would only take a couple of people working the phones to do the visit scheduling. The two service reps working at the dealership were friendly and helpful, but very overworked. Also found out that the other dealerships were sending their customers to Chevrolet of Wasilla and causing the backlog of calls and visits. This is due to the fact that the Chevrolet of Wasilla schedules visits whereas the other Lithia dealerships are using a first come, first served system. I think this should be changed to reduce the backlog of waiting. I was scheduled for 9/9/20 and had to schedule this a week before (after waiting a week plus for a callback that never came).
Roy F.
PALMER
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Fast and easy! Thomas was amazing at getting me a good monthly payment I was very pleased
Stephanie M.
WASILLA
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet Of Wasilla and we hope to see you again soon!
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Confirmed Sales Customer
Anthony was great. Easy to do business. Trace helping with all the information on the vehicle & setting up my Chevrolet & Onstar.
Todd L.
WASILLA
Business Response
Hi, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
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Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We hope you have a great day!
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Chevrolet Of Wasilla!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet Of Wasilla and we hope to see you again soon!
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Confirmed Service Customer
Very personal and professional service. Nice people
Fred C.
WASILLA
Business Response
Hi, thanks for your feedback about our team. We're glad we could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
Get little to none service support would not recommend some one buy thru Lithea Chevrolet
Michael N.
WILLOW
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (907) 373-8669 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet Of Wasilla and we hope to see you again soon!