421 Reviews Found
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Dean here at Chevrolet of Wasilla! If you have any further questions, please don't hesitate to reach out! Take care!
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Confirmed Service Customer
I was finally about to get my vehicle in for basic service and get tips about my next steps to keep it going. Thank you, great customer service and promt work.
Patricia M.
PALMER
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Chevrolet of Wasilla and we hope to see you again.
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Confirmed Service Customer
My car unexpectedly broke down and I had it towed to Chevrolet of Wasilla. Without an appointment, Jeff was able to work my car into the shop. They quickly diagnosed the problem and were able to fix it. I got my car back the next day!
Douglas C.
PALMER
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Jeff! We hope to be of service to you again in the future. Best wishes, Chevrolet of Wasilla
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Confirmed Service Customer
Took three weeks to get them to read the code that my new bolt was throwing��� and after that they told me to keep driving the car without working airbags while they order a new one.
Colin F.
WASILLA
Business Response
Hi, thank you for taking the time to leave us your honest feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Chevrolet of Wasilla (844) 361-3007
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Confirmed Service Customer
2 hours for oil change and tire rotation questioned the desk and the tech working on rig complained about working on servicing. The financial person didn���t understand what the wife was saying upset her and handed the paper work to sales person to do. The sales person did some smoothing over but not a good day for Lithia
Donald W.
WASILLA
Business Response
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (844) 361-3007 at your earliest convenience to discuss how we can turn this experience into a positive one.
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Confirmed Service Customer
I called the service department 4 times. Left messages. No one ever called me back.
Vicky B.
CHITINA
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (844) 361-3007 to discuss your concerns, as your satisfaction is of utmost importance to us. Thank you!
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Confirmed Service Customer
Our Chevrolet service man Dean and crew got us taken care of and done grey job
Larry A.
TALKEETNA
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
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Confirmed Service Customer
Called four times, left a message 3 times before I was able to get ahold of service department and schedule oil change. When service was complete and I asked for any insights on the vehicle, staff reported they were too busy to take a minute and give me an update.
Benjamin S.
AUKE BAY
Business Response
Hi, we're disappointed to hear of the negative experience you had at our location. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (844) 361-3007.
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Business Response
Hi there, thank you so much for your positive comments about Chevrolet of Wasilla! We look forward to your next visit! Take care!
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Confirmed Service Customer
Fixed my pickup. Runs great now. Only issue I had was communication on when it would be fixed. They said 2-3 weeks minimum but it ended up getting fixed 4 days after I called. The reason this was an issue is because we purchased a car because of their initial estimates. Not their fault it was our decision but being as specific as possible matters���.
Christopher B.
WASILLA
Business Response
Hi, thank you for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! We can't wait to see you again, have a great day.
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Confirmed Service Customer
Quicker than I thought. I was glad to be done early fully satisfied. Thank you so much.
Janeth C.
WASILLA
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you again for choosing Chevrolet of Wasilla and we hope to see you again.
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Confirmed Service Customer
Great staff, excellent service and extremely efficient
Thomas R.
PALMER
Business Response
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please don't hesitate to reach out!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Visited and drove thru many time and each and every time I was greeted friendly. Test drove one day and said I wasn���t buying that day but would be back in 2 days and wasn���t pressured. Came back in 2 days and bought the car I wanted. Thank you.
Gail A.
WASILLA
Business Response
Hi, thank you for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Sales Customer
Worked with Thomas Dixon. He was great, straightforward and not pushy at all even though it was 545 and he was supposed to get off at 6 (he didn���t even mention it until later when we asked) stayed with us until 830 and made sure we were satisfied. Would definitely purchase from this dealer through him again.
Christopher B.
WASILLA
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
My recent experience was with the service department. I think the service team are top notch. I���d recommend to anyone to take their vehicle them. Thank you guys.
Jack S.
EAGLE RIVER
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for the recommendation, and have an amazing day!
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Business Response
Hi, we are so happy to read such a great review about Chevrolet of Wasilla! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Always have a great experience no matter what we go in for.
Sarah G.
WASILLA
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Chevrolet of Wasilla and we hope to see you again.