We're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Hi, we're happy you found our staff to be so supportive during your experience here at Chevrolet of Wasilla. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We had taken our truck in because of what WE thought was a starter issue, well after 4 visits and a lot of BS reasons , it was finally fixed and it was a starter all along. Our service writer Brady was very helpful and did a good job, nothing bad to say about him at all. The mechanic on the other hand was an arrogant idiot, that didn't take the time to listen to the customer. And to finally cap it all off when we got home and tried to go to work the next morning at 5am the headlights wouldn't work!!! Luckily I was home , to fix and hook the lights back up so my wife could go to work! Once again Brady did good , the mechanic should stick to hot wheels or RC cars!!!! He sent a vehicle out the door with a customer , with no working headlights?!?! Not getting a recommendation from me.!!!
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to make this up to you. Please contact our manager at (907) 202-7325 so we can make your experience a positive one.
Vance greeted us immediately. He worked very hard for us trying to make everything work. I really appreciated his sense of humor and being down to earth. Even though he was up against phone lines or internet being intermittent he still worked around out. No sign of being overwhelmed or frustrated. He’s definitely an asset to Your Chevrolet team!!!
Came in for an oil change on my lunch, let them know I have an hour and they had no issues getting it done in the time frame. Dean is always extremely polite and easy to talk to, looking forward to future experiences.