It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Feel free to reach out to us if you need anything. Have a wonderful day.
I think your sales department should look at certain factors when thinking about trade ins. If they had given us a better offer than 500, we probably would have bought another Chevy. Now we have a car that’s unsafe to drive, will sit in the driveway for 3 months and we’ll think about our next purchase. Might not be a Chevy now, even though our last 3 have been.
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Hi there, thank you for taking the time to leave a review for us at Chevrolet of Wasilla. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I went into this assuming this would be a horrible experience. Throughout the whole process Brian and Rich were pleasant and not overwhelming. I didn't feel pressured into getting anything I didn't want. Brian made the whole process smooth and was very detailed in the options available to me. I appreciate this experience of buying my first brand new truck and will definitely spread the word of this experience. Thanks!
Experience with oil change/tire rotation was excellent. However, a few weeks ago I cancelled the life time oil change I had purchased. The dealer had explained to me that I would get two oil changes per year. That isn’t really true. It’s actually one oil change every six months and if you’re just a few days early they won’t change it. I can’t live with that hassle so I cancelled the policy and now I pay as I go.
This is the best service department that I have ever been to! I totally trust Anthony and Dean with my car and any services that it needs. The Service Manager, Rod as well as Anthony and Dean, are always available should I have questions. Anthony even went as far as to send me a photo of my vehicle when the tires were being replaced. That made me feel special and I realized he knew how important my vehicle is. Great job to all! And great customer service! I will be a customer for life!
I made an appointment months in advance to have my tires changed from studs to all season. When I arrived at my appointment I was not on the schedule. Came to found out the employee that took my appointment no longer worked there. It was so busy they were booked up for days. Dean was gracious enough to get me in at a convenient time and change my tires and do an oil change. They even sent a shuttle to pick me up when they were done. Thanks, Dean!!! Always loving seeing my salesman Vaughn!!! Bought the car 3 years ago and happy to be a part of the Chevrolet of Wasilla family!!!
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet of Wasilla and we hope to see you again soon! Please let us know if there is anything else we can do for you; we are more than happy to help!